The changing, increasingly digital society obligates both commercial and government organizations to accelerate sharply when it comes to digitization.
Digital communications, data security and vast changing legislation are becoming increasingly important. The role of technology shifts from an instrument to a driver of new business- and operational models and organizations will need to adjust.
Things like process analysis, process optimization, data security, data control and efficiency are definitely important keywords, but always keeping the needs of the user as the primary starting point.