Role- and process automation
For the Sewerage Management Team of the civil service of Roosendaal, i-Sago executed a project to create insight in the processes in and around sewerage management, and to optimize the supporting IT resources. By interviewing the team members and directly involved persons the processes, roles, intersections and automation needs have become clear.
Thereafter a number of improvements and next steps were set up, in very close cooperation with the Asset Management team. This leads to better functioning asset management information systems with better asset data. Simultaneously, by using of standard protocols contract management for outsourced services is optimized for both client and contractor.